Six Sigma project management is a data-driven approach to quality control and process improvement that focuses on reducing defects and improving efficiency in business processes. It was originally developed by Motorola in the 1980s and has since been adopted by many other companies.
Six Sigma project management follows a defined set of steps, known as the DMAIC process:
- Define: Define the problem, goals, and objectives of the project.
- Measure: Measure and analyze data to determine the current performance of the process.
- Analyze: Analyze the data to identify the root causes of defects and inefficiencies.
- Improve: Develop and implement solutions to address the identified root causes.
- Control: Monitor and control the process to ensure the improvements are sustained over time.
The goal of Six Sigma project management is to achieve a level of quality where there are less than 3.4 defects per million opportunities, which is known as a Six Sigma level of quality. Six Sigma project management uses statistical analysis and other tools to identify and eliminate defects, reduce variability, and improve process efficiency. It is typically used in manufacturing and service industries to improve quality, reduce costs, and increase customer satisfaction.