Resilience Before Results: Phase 1 Is Done

Why Resilience Came First

Before chasing targets, I chose resilience—the ability to reset, steady the team, and keep our standards. It took courage to slow down, look clearly, and act simply. As the SAS motto say, “Who Dares Wins.”

Phase 1 in Three Simple Moves

1) Observe
I listened and watched: where work got stuck, where energy dropped, where people quietly made things better.

2) Act
Small, visible moves only: short daily check-ins, one place for updates, simple checklists, clear owners.

3) Build Consistency
A basic rhythm everyone could trust: open well, reset mid-shift, close cleanly—same times, same cues.

Outcome: calmer days, clearer handovers, less noise. Not perfect—just steady enough to build on.

Phase 2: Future → Engage → Deliver

I’m using Steve Radcliffe’s model from the book Leadership Plain and Simple:

Future — A one-page direction we all believe in.
Engage — Involve people early; practice together; make roles and standards obvious.
Deliver — Turn best work into simple processes and review weekly so they stick.

What I’m Promising the Team

• Fewer, clearer priorities.
• Standards that help, not hassle.
• Learning in public. We’ll try, adjust, and move.

Quick Start for Phase 2 (Checklist)

• Can everyone explain our one-page direction?
• Are the top 3 daily routines named, timed, and owned?
• Does each role know “what great looks like” in one page?
• Do we meet weekly to keep/stop/start one small improvement?

Closing Thought

Courage first, then consistency. Phase 1 set the base. Phase 2 is where we align, involve, and deliver—together. Who Dares Wins.

FAQ

How do you keep momentum without burnout?
We limit priorities, keep routines simple, and review weekly.

What if a routine slips?
Reset without blame, fix the friction, and try again—same day.