Your First 90 Days: Building the 5R Habit From Day One

TL;DR

Your first 90 days set the foundation for everything that follows. Don’t try to change things immediately. Install the 5R habits — one at a time — and let your leadership build through action, not announcements.

You just stepped into a leadership role. Congratulations — and good luck. Because here’s what nobody tells you: the skills that got you promoted are not the skills that will make you succeed.

You were promoted because you were good at the work. Now your job isn’t to do the work — it’s to make other people better at theirs. That’s a completely different skill set. And most new managers learn it through painful trial and error because nobody gives them a system.

The 5R Leadership Framework is that system. Here’s how to install it in your first 90 days.

Observe and Listen — Don’t Change Anything Yet

Your biggest temptation will be to make your mark quickly. To change things. To show you’re in charge. Resist it.

The first two weeks should be about understanding the system you’ve inherited. Ask your team:

✓ ASK THESE
→ “What did your previous manager do well?”
→ “What didn’t work?”
→ “What’s the one thing slowing you down that nobody’s fixed?”
→ “How do you like to receive feedback?”
✗ AVOID THESE
✗ “In my last role, we did it this way…” (Nobody cares yet.)
✗ “Things are going to change around here.” (Triggers fear.)
✗ Making any structural changes before you understand the current system.

These conversations give you the 5R diagnostic data you need. You’re not just being polite — you’re mapping where each R stands: are priorities clear? Are expectations set? Is recognition happening? Are blockers being addressed? Is the current standard being modelled?

Install R5 First — Role Model

Before you set a single expectation for anyone else, set them for yourself. Show up the way you want your team to show up. Be on time. Follow through. Be present during the hard moments. This builds trust faster than any team meeting.

Your team is testing you right now. Not consciously — but they’re watching everything. How you handle your first problem. Whether you keep your first promise. Whether your words match your actions. Pass these tests silently, through behaviour, and you earn the credibility to lead.

Install R2 and R1 — Reset Expectations, Then Reprioritise

Now that you’ve built trust through behaviour, you can start setting standards. But do it collaboratively, not dictatorially.

R2
Reset Expectations
Based on what you learned in weeks 1-2, identify the standards that need clarifying. Communicate them clearly and specifically. “Going forward, here’s what I need from [this task/process], by [when], to [this standard].” Don’t overhaul everything — pick two or three things that matter most.
R1
Reprioritise
Once expectations are clear, align the team on what matters most. “Here’s our focus for the next month. Everything else supports this or waits.” Give your team the gift of clarity — most of them have been operating without it.

Install R3 and R4 — Recognise and Resource

R3
Recognise
By now you know who’s delivering. Acknowledge it — specifically and sincerely. This is when your quiet observation from month one pays off. You’ve seen what good looks like on this team, and now you can name it.
R4
Resource
You’ve heard what’s slowing people down. Now remove one blocker. Just one real, visible improvement to how the team works. When they see you acting on what they told you in week one, trust compounds.

Summary

Weeks 1-2: Observe. Listen. Ask. Map the current state of each R.

Weeks 3-4: Install Role Model. Let your behaviour do the talking.

Month 2: Reset Expectations and Reprioritise. Bring clarity.

Month 3: Recognise and Resource. Acknowledge the good. Remove one blocker.

Day 91 onwards: Run all five Rs daily. You now have a system.

What This Looks Like in Practice

Real Scenario

When I took over a new team, I spent the first two weeks just asking questions and watching. Some people expected immediate changes. I didn’t make any. By week three, I started showing up consistently in a way that matched the standards I’d eventually ask for.

By month two, when I started setting expectations, nobody was surprised. They’d already seen me living them. That made every conversation easier. The system worked because I installed it in the right order.

— Nelson Fernandes

One Thing to Do Right Now

If you’re new to your role, schedule a 15-minute conversation with each of your direct team members. Ask two questions: “What’s working well?” and “What’s the one thing that would make the biggest difference if it changed?” Write down every answer. That’s your 5R diagnostic baseline.

Put the 5R to Work

The 5R Leadership Toolkit includes 90-day onboarding templates, conversation scripts, and the one-page framework reference.

Get the 5R Toolkit — £12
Instant download · Templates + scripts + daily tracker

Next in the 5R Series

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